Pristone Autopilot Privacy Policy
Version: 2026-11-12
Draft, not yet reviewed by a lawyer. Have a lawyer review this policy before launch, then remove this note.
This policy explains what Pristone Autopilot collects, why, where it's kept, and how you can delete it. "Pristone Audio", "we" and "us" mean Pristone Audio, 7043 Somera Way, Las Vegas, NV 89113. It goes with the Pristone Autopilot Terms of Service.
We never sell your data, and we don't share it with advertisers.
What we collect
Your account. The name of your brand or business, the email addresses of the people on your team and their roles, your settings (such as your call-to-action keyword and notes), and a record of when you accepted our terms and which version.
Billing. Your plan and subscription status. Payments are handled by Stripe: your card details go straight to Stripe and we never see or store them.
Connected accounts. When you connect Instagram, Facebook, YouTube, TikTok, LinkedIn, X, Dropbox or Frame.io, we receive a sign-in token from that platform plus your account's name and ID. We only ask for the permissions the service needs: to post your reels, read how they perform, and (for Dropbox and Frame.io) read the videos you give us.
Your media and posts. The videos you upload or point us to, the reels we make from them, their captions, and how each one performs (views, likes, comments, shares and similar numbers the platforms report). On the Instagram Assistant, the comments and messages on your account that it reads and answers.
The Pristone Autopilot app. Each computer you link: its name, its app version, when it last checked in, and a list of your video files (names, sizes, lengths) so we can plan your reels. The videos themselves stay on your computer until a reel is made from them.
Basic technical logs. Like every web service, our servers keep short-lived logs of requests (such as times and errors) to keep the service running and secure.
How we use it
Only to run Pristone Autopilot for you: to sign you in, make and post your reels, write captions, show you results, send you emails about your account (sign-in codes, reminders, billing and changes to our terms), and keep the service secure. We use frames from your videos and your past captions with an AI service to choose edits and write captions; that service doesn't use them to train its models.
We only use your content in our own marketing if you opt in (see the Terms of Service).
Where it's kept and who helps us
Your data is stored with Cloudflare, which hosts the service. Platform sign-in tokens are encrypted. A few providers handle parts of the service for us, and only get what their part needs:
- Cloudflare: hosting, database and file storage
- Stripe: payments and subscriptions
- Resend: sending our emails
- Anthropic: the AI that helps pick edits and write captions
- The platforms you connect, when we post to them or read from them
How long we keep it
Finished reels are deleted from our storage soon after they're posted. Performance numbers are kept while your account is active so we can learn what works for you. When you close your account, we delete your data within 30 days, except billing and terms-acceptance records, which we keep as long as the law requires.
Deleting your data and disconnecting accounts
- Disconnect an account: on your Pristone Autopilot page, open Settings. You can also remove our access from the platform's own settings at any time (for Google and YouTube: https://security.google.com/settings/security/permissions).
- Delete your data: email autopilot@pristoneaudio.com from an address on your account and ask us to delete it. We'll confirm, then delete your account, tokens, media and posts within 30 days.
- See or correct your data: most of it is on your page. For anything else, email us.
YouTube
Pristone Autopilot uses YouTube API Services. Google's Privacy Policy (https://policies.google.com/privacy) covers what Google does with your information. Our use of information from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
Children
Pristone Autopilot is for businesses and creators, not for anyone under 18.
Changes
When this policy changes, we'll give it a new version date and email you before the change takes effect.
Contact
autopilot@pristoneaudio.com, 7043 Somera Way, Las Vegas, NV 89113.